Our contact details
Name: Elite Mind Skills
Address: 15 Lockhart Place, Aviemore, PH22 1SW
Phone Number: +44 771 510 8837
E-mail: graham@elitemindskills.com
What type of information we have
We currently collect and process the following information:
Personal identifiers, names of person making the booking, address, email address and phone number. Where relevant to the product being purchased, we will also collect the names of those attending the conference.
Financial data pertaining to the payment for services. Paypal transactions are subject to the Paypal Privacy policy.
Any other information you choose to provide, only used in order to provide a service relevant to your needs or the needs of your organisation
Information relating to your usage of our services, prior purchases and feedback.
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you via email, phone or other medium, and no other source. We use it only to provide the best tailored experience when training and creating an individually structured session.
At any point, you may remove your consent to us holding any information relating to you or your organisation, which you can do by contacting Graham@elitemindskills.com
What we do with the information
Any information is used to ensued that your needs as a client are met and the service you receive is the most useful and specific to your needs and expectations.
None of the information you provide is ever sold to any third party organisations.
How we store your information
Your information is stored and secured electronically with measures taken to ensure that it is not accudentally lost, nor is it accessible to anyone outside our organisation. Once it is no longer required or you withdraw your consent for us to retain it, the information is disposed of in a secure manner.
This is subject to the UK laws which, for tax purposes require us to retain basic information for a set period of time, including contact and financial details.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at:
Email: graham@elitemindskills.com
Telephone: +44 771-510-8837
if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113